After the wil-mor-wil team installed my new heating system all was well until we had high winds, which kept blowing out the pilot light. I called the shop and they sent out an engineer who infromed me that we require an additional flue attatchment which would cost £200 , i paid this but it didn\'t work, they sent out another engineer who said i required a new part for the actual fire , they fitted this , still blowing out, now another engineer has said they need to fit a baffler plate inside my fire and that should sort it!!!. in total since we had the fire intalled it has cost us a small fortune and it still blows out in high winds.Would i recommend them ,NEVER....

What a fantastic job these boys did!! Absolutly over the moon with everything that was done. Extremley proffesional and very understanding of my disabillity. Thanks very much :) In reference to some of the other comments. The work that wil mor wil carry out is for the hees eaga partnership. The grants that this partnership supply are basic grants to provide such individuals as myself with heating. It does not cover the cost of decorating, cleaning or boxing anything, just fitting the central heating! so to complain on these grounds i feel is very ungrateful. also any additional \"excess\" that the work incurs is not due to wil mor wil but the grant agency themselves, so before complaining find out the facts first is my advice, and when you sat in your warm homes this winter, remember who installed your lovely new system :)...

I can\'t express how excellent the service I received from this company was. Their central heating installers were very quick, and very polite. Having an old house, they managed to fit the radiators and boiler where needed and with no mess left to clear up. I can say with confidence that I would recomend them to anyone....

I had a new boiler installed was told it would take three to four days to install and that there would be no extra cost to my hees grant instead was sent letter to pay £708.00 extra to have job done. I had to call Wil Mor Wil back every week for three months to put right problems with the plumbing that they were supposed to do. Also made alot of mess and never redid any boxing in that they took away. During these three months my husband was taken very ill in hospital in intensive care and still they didn\'t bother to put problems right, in end just gave up on them ever coming back. ...

I am very dissapointed with the sevice and treatmnent of this dealer they charges are high costing over £5000 for new oil tank and boiler when the excisting items were put in in 2003 and cost £3000 for a full new system including 9 radiators and the pipeing involved. Initially the grant was £2700 and I would have had to pay over £3500 as well making the job over £6000. it is amazing how we disabled are treated and charged because we have a right to grants? I am discusted and complaining to the ombidsman since this is how old people are treated and it has to stop. After i complained the grant I was to receive went up wwell I qualify for a £30,000 diavled grant if I want to use it for this job and it will not cost any more than £3000 if we use local fair sustem to find the cheapest tender and not bullied by these big companies. Barbara ...