Central Heating Company: W S Swift Services Ltd - Devizes

I called swifts out last yesr to service the boiler they took all day to fix it and at one point had 4 engineers here , they left muddy footprints in the house and we nearly fell out over the bill. would i recomend to a friend NO to an enemy maybe, the boiler has gone wrong since and they have refused to come out again ...

The engineer from WS Swift arrived when they said he would, fixed my boiler promptly and was a pleasure to have around. I have no problem recommending WS Swift. Malcom ...

Thank goodness we went to an honest and reliable company like Swifts. We have had numerous problems with our boiler installed in 2006, manufacturing problems, and we don't appear to be alone. The manufacturers do not want to know. Swifts have patiently dealt with all the problems and by process of trial and error are sorting it out. They have not charged for many of the visits and treat us with honesty and courtesy. A lesser firm would have walked away. We are grateful for their determination and persistence. ...

I had a problem with an industrial boiler and phoned WS Swift. I found them to be polite, helpful and prompt when dealing with my problem. The quote they provided was competitive and I would definately use them again....

Swift have serviced my boiler since it was installed by them three years ago. They came out this morning to a breakdown call reported yesterday afternoon, the engineer was here for 30 minutes and left me a fully working system, this is the second call out both of which have been handled with urgency and efficiency. ...

we are always quick to complain so credit were it is due. Always found the engineers and office very helpful even when they are dealing with my own ignorance. I would thoroughly reccomend them....

Very dissappointed. Rude, disrespectful to property, slow and was let down at the last minute by not mending my boiler problem. I certainly would never treat my clients in this way!! ...

We changed to Swift's afewyears ago after experiencing poor service and a lot of sales promotions from British Gas (for whom I used to work) What a change, polite experienced & knowledgeable engineers who warned me of the Capital cost of change when it ain't broke. really refreshing & I don't know where these mischief makers are coming from. ...

Excellent service - very helpful on the phone and came out within an hour of calling. Got the boiler working within 15 minutes - would recommend and will use again...

We have used W.S. Swift for more than 20 years, and have found them excellent. ...

My search for a reputable heating company led me to WS Swift Services when experiencing a heating breakdown. Contrary to other comments logged here i feel i have to totally disagree and add my experience with the company which was nothing short of first class. Excellent all round friendly service which i would highly recommend....

had a swift engineer attend to broken down boiler this morning. he arrived promptly was courteous and repaired my boiler without the need to return with parts....

first class service recieved here...

I had the misfortune to call W G Swift Services Ltd. They are one of the rudest unhelpful set of people I have come across. Unfortunately I did not search the internet for comments before calling them, at my peril. I recommend you go to your boiler manufacturer’s website for their recommended engineers. You probably won’t find Swift listed, I didn’t at Grant UK, which may indicate the level of their competence or incompetence....

Don't touch these people with a barge pole. They treat you as if you are a free cash withdrawal service. Customers are clearly an inconvenience to them and when they make a mistake, as they have done time and again with me it is always at the expense of the customer and never their fault. Absolutely the worst (verging on abusive) customer service I have come across in a very long time. Walk away now before your blood boils as well as your water!!...